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Saturday, October 19, 2013

A Restart from a Previous Installation is Pending

Another Exchange 2010 Installation with some Pre-Requisite check items and the following error is encountered... " A Restart from a Previous Installation is Pending "

This seems to occur when Windows Updates do not close out updates properly and when using Server Manager to automate the load of Exchange 2010 pre-reqs.

Microsoft Exchange Server setup cannot continue because a restart from a previous installation or update is pending.

The Exchange Server Analyzer reads the following registry key to determine whether a system restart is required after installation or removal of a software update such as a security update, critical update, or hotfix.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile

The Exchange Analyzer also checks the following registry key to determine whether a previous software update installation was not completed and the system must be restarted to finish the installation.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations

** Note: The above is most common - just delete the contents of the key and "retry" the Exchange 2010 Setup process.


The Exchange Analyzer displays an error message if one of the following conditions is true:.

  • The value of the UpdateExeVolatile registry key is anything other than 0.
  • The PendingFileRenameOperations registry key has any value.

To delete the orphaned PendingFileRenameOperations registry key
  1. Open a registry editor, such as Regedit.exe or Regedt32.exe.
  2. Navigate to HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\
  3. In the right navigation pane, right-click the PendingFileRenameOperations key and select Delete.
  4. Close Registry Editor.

See original TECHNET Link for additional information:

http://technet.microsoft.com/en-us/library/cc164360%28v=exchg.80%29.aspx